Returns & Exchanges
At New Leaf Home Medical, we want you to feel confident in your style and comfort. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn apparel in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or damage.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing